Omada is reimagining virtual-first care for pre-diabetes, diabetes, hypertension, and musculoskeletal conditions, taking into account personal context and comorbid health conditions. As a Product Graduate Intern, you will lead advance discovery, work with engineers on feature development, and help to shape strategic initiatives in support of Omada’s long term vision. You will collaborate with cross-functional teams to identify business needs, design effective technical solutions, and drive the execution and adoption of these solutions throughout the organization.
Remote
Entry level/graduate
Product
Omada Product Graduate Summary:
- Host Country: United States
- Category: internships
Job Responsibilities to include but not limited to:
- Application Flow Enhancement:
- In-depth Analysis: Utilize our recent integration with Amplitude to conduct a thorough analysis of the program application process. Identify trends, opportunities, and outliers that warrant deeper exploration and improvement.
- Strategic Insight Development: Use insights from the analysis to recommend strategic initiatives aimed at enhancing the application flow, increasing efficiency, and improving the user experience.
- Competitor Market Research:
- Competitive Analysis: Conduct research to review competitors' application flows using publicly available information. Identify key features or processes that we may be lacking and recommend potential enhancements to our application procedures.
- Industry Benchmarking: Establish benchmarks based on competitor analysis to ensure our application flow remains competitive and aligned with industry standards.
- A/B Testing Program Creation:
- Test Design: Develop an A/B testing framework based on insights from application flow analysis. Design tests that challenge our current process with the aim of reducing friction and improving user experience.
- Execution and Analysis: Implement tests and analyze results to make data-driven decisions for optimizing the application process.
- Collaboration with ESI and CVS Initiatives:
- Engagement with Business Areas: Actively engage with ESI and CVS initiatives related to APO/DML, ensuring understanding of key customer transitions and acceleration within these areas.
- Communication Strategy: Assist in developing and executing a communication strategy for ESI, identifying key messages and channels to be utilized and ensuring alignment with overall business objectives.
- Email Communication Overhaul:
- Rejection Email Review: Lead a review of current rejection email templates managed by the Enrollment team. Identify areas for improvement in content and presentation to enhance clarity, tone, and user experience.
- Email Template Redesign: Develop revised email templates that reflect updated brand guidelines and communication strategies, ensuring consistency and effectiveness of messaging.